Shipping Policy

SHIPPING POLICY

At Snowy Lane, we aim to get your order to you as quickly and safely as possible.

PROCESSING TIME

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

UK SHIPPING

Standard delivery: 3–5 business days
Express delivery: 1–2 business days (where available)

INTERNATIONAL SHIPPING

We offer international shipping to select countries. Delivery times vary by destination, typically 7–14 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — check our website for current offers.

ORDER TRACKING

Once your order has shipped, you will receive an email with a tracking number so you can follow your parcel’s journey.

UNDELIVERED PACKAGES

If your package has not arrived within the expected delivery window, please contact us at baysidesupport@gmail.com with your order number and we will investigate.

CONTACT US

For any shipping enquiries, please email baysidesupport@gmail.com.